Privacy and Security

Privacy & security policy

At BEE 4 BRAS we absolutely recognise how important it is to keep your personal information safe and secure. We have a dedicated privacy & security policy which explains what personal information we collect.

Please note that when you agree to these website terms, you will have understood and agreed to our privacy and security policy in its entirety. You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account.

BEE 4 BRAS shall not be liable for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Your personal information

When you visit BEE 4 BRAS we collect personal information about you depending on how you interact with the website, sign up for an account or our email marketing, contact us with an enquiry or complaint and whether or not you make a purchase with us. The types of information we may collect include:

Name, email address, postal address, telephone number, date of birth, bra size and product preferences.

We use this information to process and fulfil your order. Information of this nature will only ever be used for marketing purposes if you have previously given us your consent to do so.

Our website

When you visit the BEE 4 BRAS website we collect some information related to your visit.  This information includes your IP (Internet Protocol) address, browser type, device type and other related information if you choose to share it with us such as location data and how you use our website (eg; average time on the site). We use this information to monitor and improve our website so that we can give you the best possible shopping experience.  We also use cookies to collect information about the pages you visit.

Marketing

If you have previously given us consent to do so, from time to time we will send you marketing messages by email, SMS or post in order to keep you up to date on all the latest offers, promotions, sales and latest arrivals at BEE 4 BRAS.

You can of course opt out of all marketing communications at any point should you wish to do so. All of our email marketing messages include an unsubscribe option which is clearly marked.

Or you can also contact us on email or by phone and request to unsubscribe. Once you have unsubscribed from marketing communications you will no longer receive any further marketing messages from us. If contacting us via email or phone with an unsubscribe request, please be aware that it may take a few days for the request to be processed depending on how busy we are. You may therefore receive a marketing message from us whilst your request is being processed.

Retention of personal information

If you have opted out of receiving marketing messages, you will still receive notifications from us regarding service. This will include order and delivery updates or any communications around the status of your order.

We only keep your personal information as long as necessary for the purposes we collected it, or as otherwise required by law.

You have the right to be informed about any personal information we hold on you and how it is being used. You also have the right to access the personal information we hold about you and to request the correction of incorrect personal information in your account.

You have the right to request that we delete any data we hold on you.

You have the right to stop receiving any marketing messages from us and this can be done by logging into your account, unsubscribing from email messages or you can send a request via phone or email.

Sharing your information

We do not sell any of your personal information to any third party. This includes personal information we hold on you such as name, address or email address. However sometimes, to enable us to fulfil our contractual obligations to you, we need to share your personal data with trusted third parties.

For example, delivery couriers and to help us personalise our offers to you and so on.

We may also collect website information such as site traffic, sales and other commercial information which we may pass on to third parties in order for us to improve the website experience for customers.

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